Due to government guidelines we cannot have face to face sessions at our centres but we can still support you by offering telephone counselling. 

Please text or give us a call on 07599 397938 weekdays 9-5pm 

Contact details, Venues and 

What to expect from counselling 

Contact Details 

If you just need to talk, have questions or would like to make an appointment in term-time our phone is manned by our Counselling Coordinator 9-5pm weekdays. Emails are checked daily on week days. You can ask for an appointment at whichever venue suits you best, although occasionally another venue might have to be suggested depending on the counsellors availability and experience to meet your availability and needs. 

07599 397 938*  


contact form (online) 

Address for correspondence:
Jakin, The Kings Centre, 56 Bull Head Street, WIGSTON, LE18 1PA 

Our answerphone is on when the coordinator is counselling or if you've called out of hours. Please leave your name and phone number and your call will be returned. Please ask for Rose if you do not wish Jakin to be mentioned when she calls you back. 

In most School Holidays we offer a reduced service where the messages will be monitored but occasionally we may close for a week in which case messages will not be monitored. This website's home page will give up to date details of these changes. 

*Please remember that only Doctors and Health/Medical Centres can refer women for medical or surgical procedures. As a counselling service, we cannot refer you for an abortion, but we can offer emotional support and information - including the contact details of a medical centre near you (if you do not want to go to your own doctor). 

Our Venues only by appointment as these are NOT drop-ins

1) Saffron Resource Centre, 432 Saffron Lane, LEICESTER, LE2 6SB 

2) The Kings Centre, 56 Bull Head Street, WIGSTON, LE18 1PA 

3) Open Hands Support Centre, 23-25 Highfield Street, HIGHFIELDS, LE2 1AB 

4) SureStart Children’s Centre, Hillsborough Road, EYRES MONSELL, LE2 9PT 

A counsellor works at Loughborough using a room at 

5) NSC Arena, 4 Belton Road West Extension, LOUGHBOROUGH, LE11 5XH

What to expect from Counselling 

Everybody has different ways of coping.  You may be experiencing stress, fear, disappointment, isolation or grief.  Counselling can provide a positive way for you to explore and understand your feelings and emotions in a safe and confidential environment. If you want to make an appointment to see us, just call, text or email Jakin.  Our counselling coordinator will take the call and arrange to see you for an initial assessment, at a time that suits you. At the assessment you can discuss what you are experiencing, how it affects you, and what your needs are. 

The Coordinator will then match you with a counsellor or Support Worker with appropriate training and experience.  From then on you will be seen by the same counsellor so that you don’t need to keep explaining yourself. Your sessions are face to face, for an hour each time and you will meet weekly, fortnightly or whatever works best for you and your counsellor. 

If you don’t turn up for that initial appointment we will presume that you have changed your mind and won’t contact you.  But please be assured that if you want to rearrange, just call or text again - the door is always open for you to come, when you are ready to go ahead. 

You can come for a one off appointment or for several weeks or months and if you need longer, you can come for up to two years. If you find it hard to attend and cancel three or more sessions in a row we will have to ask you to go back on the waiting list until a time when you can regularly attend (in order that those on the waiting list who are anxious to get started get their chance). 

We want to give you the best service so if you have any queries, just ask our Coordinator who’s always happy to help. 

To Donate 

If you would like to donate to Jakin, you can do so through CAF Donate: 


Thank you very much for your generosity.

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